This Privacy Policy applies to all services on the fd888 platform. By creating an account or using fd888's services, you are deemed to have accepted this Policy.
To provide services on fd888, we need certain information — but we only collect what is strictly necessary, nothing more.
Information Collected Directly From You:
- Name, email address, and mobile number — collected at registration.
- Date of birth — for age verification purposes.
- National ID or passport details — collected during KYC verification.
- Payment details — bKash/Nagad number or bank account information.
- Address — collected as part of specific verification processes.
Automatically Collected Information:
- IP address and device type.
- Browser and operating system information.
- Which pages you visited on the platform and for how long.
- Game session data and betting history.
- Login time and location (at the country level).
| Data Type | Reason for Collection | Required |
|---|
| Name & Email | Account Management | Yes |
| Mobile Number | Verification & Support | Yes |
| Date of Birth | Age Verification (18+) | Yes |
| Identity Document | KYC / Withdrawal | Before Withdrawal |
| Payment Information | Transaction Processing | Yes |
| Cookies / Device | Security & Experience Enhancement | Partially Optional |
Fd888 uses your data only for specific, defined purposes. No information is ever used beyond its intended scope.
- Account Management: To create, maintain, and secure your account.
- Payment Processing: To process deposits and withdrawals.
- Customer Support: Access to your previous information is sometimes needed to resolve issues quickly.
- Identity Verification: To comply with KYC and AML (Anti-Money Laundering) policies for fraud and financial crime prevention.
- Personalized Experience: To surface games and offers most relevant to you.
- Responsible Gaming: To analyze your gaming patterns and flag early signs of problem gambling.
- Regulatory Compliance: To maintain records as required by our licensor's guidelines.
Fd888 may send you promotional emails or notifications. You can opt out at any time through your account settings.
Fd888 never sells your personal data. However, limited information may be shared with trusted third parties in certain circumstances:
- Payment Processors: Payment gateways such as bKash, Nagad, and bank services receive only the information needed to complete transactions.
- Technology Partners: Game providers such as Pragmatic Play and Evolution can access gameplay data — but they do not know your personal identity.
- KYC Service Provider: Identity verification specialists use your data solely for the purpose of verification.
- Regulatory Authority: When our licensing authority or a government body requests information for legal compliance purposes.
- Analytics Tools: Platform development tools receive only anonymized data.
All third parties working with fd888 are required to sign a Data Processing Agreement and may only use your data for the specified purposes.
Fd888's website and app use cookies — small text files stored in your browser to enhance your experience and ensure security.
Required
Login & Security
Analytics
Usage Monitoring
Functionality
Remembering Preferences
Marketing
Relevant Offers
Essential cookies cannot be turned off — the platform won't function properly without them. Other cookies can be disabled in your browser settings, though some features may become limited.
Fd888 keeps third-party advertising cookies off by default. You can enable them at any time if you choose.
Fd888 does not retain data beyond what is necessary. However, certain information must be kept for a defined period due to legal obligations:
| Data Type | Retention Period | Reason |
|---|
| Core Account Information | 5 Years After Account Closure | Legal Obligations |
| Transaction Records | 7 Years | AML / Financial Regulations |
| KYC Documents | 5 Years | License Terms |
| Game Session Logs | 3 Years | Dispute Resolution |
| Support Conversations | 2 Years | Service Improvement |
| Marketing Preferences | Until Opt-Out | Relevance |
Once the retention period ends, your data is securely deleted or anonymised so you can no longer be identified.
As an fd888 account holder, you have important rights regarding your personal data:
Right to Access
You can request a full copy of all personal data fd888 holds about you.
Right to Rectification
You can contact support to correct any inaccurate or outdated information.
Right to Erasure
After closing your account, you may request deletion of any data we are not legally required to retain.
Right to Restrict Processing
You can request that your data not be used for marketing or non-essential purposes.
Data Portability
You can request a copy of your data in a portable format (CSV/PDF).
Right to Lodge a Complaint
If you have concerns about how your data is handled, you can raise a complaint with fd888 or the relevant regulatory authority.
To exercise these rights support@fd888.link Email us at the address provided. We typically respond within 30 days.
Fd888 strictly does not serve anyone under the age of 18. We do not knowingly collect personal data from minors.
Age is verified at registration and reconfirmed during the KYC process. If an underage account is detected, it is immediately suspended and all associated transactions are cancelled.
If a parent or guardian believes their minor child is using fd888, please contact us immediately at support@fd888.link. We will take prompt action.
Fd888 uses internationally recognized security technology to protect your data — proven in practice, not just in words.
- SSL 256-bit Encryption: All communication between your browser and fd888's servers is encrypted.
- Two-Factor Authentication (2FA): An extra layer of security at login.
- Firewall & DDoS Protection: Our servers are protected against cyber attacks.
- Regular Security Audits: Independent third-party experts conduct regular system audits.
- Restricted Access Policy: fd888 staff only have access to the information they need to do their job.
- Data Backup: Data is stored in secure, encrypted backups.
However, no one can guarantee 100% security on the internet. You should also stay vigilant — use a strong password and never share it with anyone.
Fd888 reserves the right to update this Privacy Policy as needed. When changes are made:
- The "Last Updated" date at the top of this page will be revised.
- For significant changes, notice will be sent to your registered email or posted on the platform.
- Continuing to use the platform after any changes takes effect constitutes acceptance of the updated policy.
For any questions about this policy, contact us directly:
support@fd888.link
fd888's 6 Core Principles of Data Protection
Minimal Data Collection
We only collect what is genuinely necessary — fd888 does not ask for more information than it needs.
Purpose Limitation
Your data is used solely for the purpose it was collected — never for anything else.
Encrypted Storage
All stored data is encrypted — even if intercepted, it cannot be read.
Restricted Access
Each fd888 employee can only access the data necessary for their specific role.
No Sale of Data
fd888 never sells your personal data or shares it in any unauthorised manner.
Automatic Deletion
Once the retention period expires, data is automatically deleted or anonymized.
Play with Peace of Mind — Protecting Your Data Is Our Responsibility
Your data is safe at fd888. Join with confidence, knowing our security measures and transparent policies have you covered.
18+ | Play Responsibly